Tips and Tricks

ACTIVE® vape devices are designed for reliability and engineered with No-Burn Technology™ for true-to-strain cannabis flavors.

ACTIVE® vape tech

It’s what you don’t see that matters. Advanced technology delivers unprecedented terpene and cannabinoid preservation without sacrificing on the big hit.

More about No-Burn Technology™

ACTIVE Pulse™

ACTIVE batteries stabilize the temperature by sending short intermittent power pulses to the cartridge to avoid overheating and preserve the flavor of your extracts.

Ceramic core

The porous core of our cartridges has an even pattern of microscopic inlets. Oil is smoothly absorbed for balanced heating that delivers  true-to-strain flavors.

Dynamic airflow

Our proprietary design maintains a clear airway for a smooth vaping experience so your customers avoid clogging.

Embedded heating element

Heating your oil with our ceramic core rather than exposed hot wires preserves your terpenes and cannabinoids.

Temperature control

Preventing heat spikes preserves the full plant expression. All our cartridges regulate temperature with an industry-leading variance of 0.05 ohms.

1 of 5

ACTIVE Pulse™

ACTIVE batteries stabilize the temperature by sending short intermittent power pulses to the cartridge to avoid overheating and preserve the flavor of your extracts.

2 of 5

Ceramic core

The porous core of our cartridges has an even pattern of microscopic inlets. Oil is smoothly absorbed for balanced heating that delivers  true-to-strain flavors.

3 of 5

Dynamic airflow

Our proprietary design maintains a clear airway for a smooth vaping experience so your customers avoid clogging.

4 of 5

Embedded heating element

Heating your oil with our ceramic core rather than exposed hot wires preserves your terpenes and cannabinoids.

5 of 5

Temperature control

Preventing heat spikes preserves the full plant expression. All our cartridges regulate temperature with an industry-leading variance of 0.05 ohms.

TIPS AND TRICKS

Troubleshooting

How to clear a clog in an ACTIVE vape

Option 1

Pre-heating: ACTIVE all-in-ones and batteries are engineered with a special pre-heat function. On the bottom of your battery or all-in-one, you’ll see a small airhole. Blow once or twice into the hole to pre-heat thicker extracts before starting your session. Then vape as usual!

This technique doubles up to help clear the airway should you experience any clogging.

Option 2

Alternate heating technique: Warm your cartridge in your hand or place it near a heat source. BUT only for a few seconds! Once you see the oil thin out, remove the heat. Overheating cartridges can make things worse. Be gentle with the amount of heat!

Still clogged? Or has your cartridge stopped working?

Cleaning your ACTIVE battery and cartridge

Using a cotton swab lightly dampened with 70%-90% isopropyl or ethyl alcohol, carefully clean around the cartridge and battery threads and contact point.

Cartridge Care Best Practices

Do not leave carts in your car or in direct sunlight. It's bad for the oil and the cart. Temperature changes can cause clogs and leaks
Store your cartridge upright to avoid leaks
Keep your cartridge at room temperature to avoid clogs and leaks
Don’t drop your cartridge, all-in-one, or battery. It hurts their feelings
Never over-tighten your cart when screwing into a battery
Use a protective case or cover to prevent damage or debris from entering the mouthpiece
Use batteries made for cannabis cartridges. 510 thread or a magnetic adapter style is best
Be careful with E-Cig style box mods as they could burn out your coil
Keep your battery charged (like a cell phone) for optimal vaporization

How do I charge my ACTIVE battery?

Saving our planet

To reduce waste, ACTIVE® is phasing out the charge cables we used to include with our batteries. Most of us have spare micro-USB and USB-C chargers we use for our other electronic devices. To charge your ACTIVE® battery or all-in-one, connect the USB charge port located at the bottom of the battery to a power source, and start charging.

Warning: Do not use power chargers that output more than 5 volts. This may damage the battery

Pro Vape Tips

We vape. A lot. Strictly for testing purposes, of course

Low — **Elevation:** You should follow all laws concerning transportation of filled cartridges. Drastic elevation changes, such as those that occur while flying, may disrupt the pressure-seal balance of a filled cartridge, causing a leak. If you do fly, keep your cart upside down so the oil does not get pushed through the atomizer.

Medium — **Storage:** Try to store your cartridge at a moderate temperature. Avoid areas below 40°F and above 85°F for optimal performance. Extreme cold can cause clogging and spitting. Excessive heat can result in leaks.

High — **Session Length:** Clearing your entire cart in one sitting, though tempting, may not be the best idea. Green-outs aside, if you chain vape, it may impact the flavor.
Let your cartridge cool after a few minutes of seshing before you continue.

What do all those lights and vibrations mean

Green light. Red light. Pulsing light. Vibrations.

They all mean something, depending on which device you have.

Batteries

Seed

Indicator light on bottom

Active use indication: Vibration 〰️
Charging Indicator: Blinking red light 🔴
Fully Charged: Solid green light 🟢
10-second draw indicator: Vibration stops
Short Circuit: 3 long vibrations 〰️ x3
Connection Error: 2 quick vibrations 〰️ x2
Over use Protection: Device deactivates after a 10 second draw activation.
Device resets after draw is finished
Low battery: 5 short vibration 〰️ x5
Charging Port: Micro-USB

Alpha

Indicator light on bottom

Active use indication: Vibration 〰️
Charging Indicator: Blinking red light 🔴
Fully Charged: Solid green light 🟢
10-second draw indicator: Vibration stops
Short Circuit: 3 long vibrations 〰️ x3
Connection Error: 2 quick vibrations 〰️ x2
Low battery: 5 short vibration 〰️ x5
Charging Port: Micro-USB

Clone

Indicator light on bottom

Active use indication: Solid light 🟡
Charging: Solid light 🟡
Fully Charged: Flashing light 20 times 🟡 x20
10-second draw indicator: Flashing light 2 times 🟡 x2
Short circuit: Solid light 2 Seconds 🟡
Low Battery: Flashing light 10 times 🟡 x10
Unplug: Flashing light 3 times 🟡 x3
Charging Port: Micro-USB

Stik

Indicator light on bottom

Active use indication: Solid green light 🟢
Charging Indicator: Flashing red light 🔴
Fully Charged: Solid green light 🟢
Short Circuit: Red light flashes 🔴 x10
Connection Error: Solid red light for 5 seconds 🔴
Charging Port: Micro-USB

Stik Button

Indicator light on bottom

Active use indication: Solid green light 🟢
Charging Indicator: Flashing green light 🟢
Fully Charged: Solid green light 🟢
Short Circuit: Flashing red light for 10 times 🔴 x10
Connection Error: Solid red light for 5 seconds 🔴
Charging Port: Micro-USB

Root / Root XL

Indicator light

Power on: Click the button 5 times 🟡 x5
Active use indication: Light on when button is pressed 🟡
Temperature setting: Click the button 3 times

‎ ‎ ‎ ‎ ‎ ‎ ‎ Low: blue 🔵
‎ ‎ ‎ ‎ ‎ ‎ ‎ Medium: yellow 🟡
‎ ‎ ‎ ‎ ‎ ‎ ‎ High: red 🔴

Charging Indicator: Solid red light 🔴
Fully charged: Solid green light 🟢
10-second draw indicator: Light flashes 5 times 🟡 x5
Short Circuit: Light flashes 3 times 🟡 x3
Connection Error: White light flashes 3 times ⚪ x3
Low battery: White light flashes 10 times ⚪ x10
Charging Port: Micro-USB

Sprout

Activation buttons functions

Power on: Click the activation button 5x
Toggle between settings: Click the activation button 3x
Preheat function: Click the activation button 2x

Flavor control buttons functions

3 clicks of the activation button on top of device toggles between settings

Adjust voltage between 2.2v and 4.0v

Adjust ACTIVE Pulse™ between 2.2p and 4.0p

Adjust wattage between 4w and 10w

Cold climate? Thick extracts? There’s pre-heat for that.

Two clicks of the activation button starts a gentle five second pre-heat function for clog-free vaping.

Suggested Sprout settings for various extracts

Each setting corresponds to the specific nature of the extract, with voltage, pulse, and wattage adjusted to ensure optimal vaporization without compromising the extract’s flavor, consistency, or overall experience. These settings are meant as guidelines and are not the only settings available on the Sprout. You should experiment to find the optimal settings with your particular extract and experience.